Reference

What You Agree to When You Use axe365

These terms set out the rules that apply to your account, your deposits and withdrawals via bKash, Nagad or Rocket, and how we resolve disputes.

Account eligibility applies by regionbKash, Nagad, Rocket wallet rules includedDispute process clearly statedTerms updated with noticeBangladesh-local context throughout
axe365 What You Agree to When You Use axe365
HOW WE HANDLE THIS

Account Security and Terms Transparency at axe365

We apply these terms consistently across every account. The sections below explain four areas where we want you to know exactly what to expect — from how we store your data to how you can request a change to your account record.

Data Retention

We retain account data for as long as your account is active and for a period after closure as required by the applicable rules of the regions we serve. You can request a copy of your data via the support form.

Account Security Practice

Your account is protected with SSL encryption on every connection. We strongly recommend using a unique password and never sharing your OTP with anyone, including our own support agents.

Cookie and Session Handling

We use session cookies to keep you logged in and functional cookies to remember your wallet preference between bKash, Nagad and Rocket. No third-party tracking cookies are placed without your consent.

Requesting Account Changes

To update your registered mobile number, wallet details or linked payment method, raise a request through live chat or the account help form. Identity confirmation is required before any wallet change takes effect.

TERMS CONTACT PATHS

How to Reach Us About These Terms

If any part of these terms is unclear, or you believe an action taken on your account was inconsistent with what is written here, contact our support team directly. We handle terms-related queries through live chat, email and a dedicated account help form — choose whichever channel suits you. For wallet disputes involving bKash, Nagad or Rocket, have your transaction reference ready before you reach out.

Live Chat Reach us through the live chat button inside your account dashboard. Have your account ID and the relevant transaction or game round ID at hand for faster resolution.
Email Support Send terms or account queries to our support email address shown in your account settings. We aim to respond to every email with a clear, specific answer rather than a template reply.
Account Help Form Submit a structured query through the account help form in the support section. This path is especially useful for wallet verification issues tied to bKash, Nagad or Rocket.

Common Questions About axe365 Terms

These are the questions we hear most often when someone reads through the terms for the first time. Each answer is specific to how axe365 operates — not a generic legal explanation.

Yes. Every financial transaction on your account — deposits via bKash or Nagad and withdrawals to Rocket — falls under these terms. Wallet verification is a condition before any withdrawal is processed.

We will notify you by email or with an on-screen notice on your next login. Using your account after that notice means you accept the updated terms. We never apply changes retroactively to completed transactions.

Access depends on your local law and the eligible regions we serve. We do not offer services where local regulations prohibit it. Check the terms applicable to your region before opening or using an account.

Contact support immediately via live chat or the account help form. Provide your account ID and the relevant game round or transaction reference so our team can review the specific case against the written terms.

No. Sharing your account or allowing another person to log in and place wagers is a direct breach of these terms. Accounts found in violation may be suspended, and any pending withdrawals held for review.

Submit a data request through the support form in your account settings. We will confirm your identity first and then provide the relevant account records within the timeframe set by applicable regional requirements.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.